Additionally, partial or full refunds are not authorized for late arrivals.Īlcoholic beverages and drugs are not allowed in the spa. Since we reserve this special time for you and we have other clients who are scheduled to receive spa services after you we are not able to extend spa service times to accommodate your late arrival. If you book multiple day appointments we require 72 hour advance notice to cancel. If you call to cancel less than 48 hours in advance a refund of prepaid service is not authorized. Since we reserve this special time for you and turn away other clients to accommodate your spa service requests we do require you to contact us at least 48 hours prior to your scheduled appointment to cancel your service. 15%-20% of your service value is appropriate and can be added to your room, debit/credit card, or for your convenience envelopes are available at our spa reception desk.Ĥ8/72 Hour Cancel or Service Change Request We are committed to providing superior service to our clients and gratuities are not included in our spa service prices. Our staff is comprised of the highest caliber Licensed Massage Therapists. Arrive at least 30 minutes in advance if you plan on using the steam room or dry sauna before spa service.

This will allow you adequate time to change into our spa attire and to complete all required paperwork.

We ask that you arrive 15-30 minutes prior to your appointment time. We are a multi-gender facility and swimwear is required while using our steam room and dry sauna. If you are staying in our hotel you may wear the complimentary robe down to receive your spa service. You may bring your own attire if you prefer. We do not provide spa services to persons under the age of 19.įor your comfort and convenience, we supply robes and sandals for use during your spa visit. Due to the high demand of our services and limited availability, last minute and walk-in appointments cannot be guaranteed. Advance reservations are highly recommended and require prepayment with a debit or credit card to reserve this special time for you. Quinault Spa welcomes hotel guests as well as the public. We operate with a 48 hour and 72 hour advance cancel notification. If we do not answer your call, please leave a detailed message so we can return your call. Any spa appointment changes or cancellations can be done by contacting the spa directly at 36. We require prepayment for all Spa appointments.

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